Hello everyone, thank you for stopping by our Caregiver Profile! Every month, we will highlight some of our outstanding employees. You’ll learn a little bit about our caregivers, the in home care services we provide, and what makes Pennsylvania Agency of Nurses so special (spoiler alert: it’s the people!).
Name: Norma S.
Where are you from? Kingston, Jamaica
How long have you worked in the home care industry? Since 1991...25 years!
Recent Award: September 2016 Employee of the Month
What are your qualifications (CNA/HHA/LPN/RN)? CNA
What is it about home care that inspires you?
Taking care of elderly patients and Alzheimer’s patients, and those with disabilities. Read more about our Alzheimer's care here.
What is the most difficult part of home care?
When I see that patients are unable to help themselves and I have to control my emotions and remain professional; it's hard to see people suffering.
Please share a favorite memory from home care:
A patient of mine tells me she is always going to be with me because I am the only one who can take care of her and she loves Norma!
Why should families consider PAN for their loved ones?
Because they have professional nurses that go above and beyond their duties to help the patient remain comfortable in their own home and keep their dignity.