Hello everyone, thank you for stopping by our Caregiver Profile! Every month, we will highlight some of our outstanding employees. You’ll learn a little bit about our caregivers, the in home care services we provide, and what makes Pennsylvania Agency of Nurses so special (spoiler alert: it’s the people!).
Name: Juliana M
Where are you from? New York
Qualifications? Home Health Aide (HHA)
HHAs are individuals who work under the supervision of a nurse. They provide compassionate care and play a key role in the lives of the client. Home Health Aides also maintain client safety, and provide comfort, privacy and dignity to clients in the delivery of their care.
Recent recognition: November 2015 Training Guide Winner
How long have you been in the home care industry?
I have been a caregiver for 18 years.
What is it about your job that inspires you?
When I do something for a client to make them comfortable, I feel better, too!
Share a favorite memory from home care:
One of my favorite memories is from when I was working for a difficult client, and I was doing the best I could. He said to me, “You are a fine person, you never complained and you are always understanding the other side of things.” When he said that, I was very happy, it meant a lot to me. It was good to be validated by the client.
What is the most difficult part of your job?
Taking care of people with certain disabilities can be challenging, because they’re not always aware of what they’re doing. But it’s still important to do the job as well as you can. (Read about cognitive disabilities like dementia and Alzheimer’s on our blog).
Why should families consider PAN?
At Pennsylvania Agency of Nurses, we are always concerned about client care and good quality of service.